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Datascan owes its reputation for client satisfaction to the dedication of our team members. In fact, our history of innovation has been directly driven by our close working relationships with clients. Read about the various groups that make up the Datascan team below.
Software/Hardware Development & Engineering Team:
All software is developed in-house by our team of experts who partner with our engineers to maximize the performance of our equipment and client interfaces. The team members pride themselves on being able to react to a client’s urgent need for program changes or data queries. It is this group that continues to research and develop hardware needs as well as maintain and upgrade our current equipment to keep Datascan at the forefront of technology.
Client Support & Sales Team:
From 24/365 Help Desk service to accurate and timely invoicing, this team supports clients in every aspect. They provide immediate service for both stores and corporate executives. Our staff includes several veteran retailers whose experience is vital to the seamless implementation of our systems as well as the development of training materials.
Fulfillment & Production Team:
Our production staff is crucial to our ability to react to all client equipment needs. This team meticulously monitors our equipment inventory and ensures that all client orders meet our excellent quality control standards. They’re also the ones who make it possible to meet last-minute equipment requests. Their attention to detail ensures all stores experience a flawless inventory by receiving the quality equipment and materials needed to complete the count.
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